--- title: About Us image: https://www.directime.ca/hubfs/home-banner.webp --- # About Us [ Contact Us ](https://www.directime.ca/contact?hsLang=en) ![vancouver landmark](https://6179449.fs1.hubspotusercontent-na1.net/hub/6179449/hubfs/vancouver%20landmark.webp?width=1200&length=1200&name=vancouver%20landmark.webp) ![toronto city](https://6179449.fs1.hubspotusercontent-na1.net/hub/6179449/hubfs/toronto%20city.webp?width=1200&length=1200&name=toronto%20city.webp) ![alberta](https://6179449.fs1.hubspotusercontent-na1.net/hub/6179449/hubfs/alberta.webp?width=1200&length=1200&name=alberta.webp) ![Vancouver](https://6179449.fs1.hubspotusercontent-na1.net/hub/6179449/hubfs/Vancouver.webp?width=1200&length=1200&name=Vancouver.webp) ![calgary](https://6179449.fs1.hubspotusercontent-na1.net/hub/6179449/hubfs/calgary.webp?width=1200&length=1200&name=calgary.webp) ## The Early Days Direct IME was established in 2003. Direct IME is an industry leader in providing Independent Medical Examination, Functional Capacity Evaluations and Vocational Assessment Services.  The reputation that Direct IME strives to maintain is one of excellence, flexibility and dependability in providing Independent Medical Examination and related services to group disability insurers, employers, property & casualty insurers, law firms and government agencies.   Our services are available throughout Canada. Regulatory compliance and oversight authenticated by independent third-party auditors assures clients of the integrity of our process controls.. Our national and international coverage with local focus is unparalleled in our industry. We have been facilitating comprehensive, unbiased, objective, and evidence-based medical evaluations and file reviews since 2003.   ![world-map](https://www.directime.ca/hs-fs/hubfs/world-map.png?width=1401&name=world-map.png "world-map") ## Today and The Future Direct IME takes a holistic, methodical, and compassionate approach to meeting the needs of clients and the person's served. The company understands the link between physical and mental health. Today we are pleased to include mental health treatment making our approach truly holistic and achieving better outcomes. Direct IME is on a mission to provide sophisticated technologies and services that simplify and automate medical claims management. We manage the hurdles and frustration so you don't have too.  Learn more about how we can collaborate with you to help you achieve your goals.  Our Services ![Mental Health](https://www.directime.ca/hs-fs/hubfs/Mental%20Health.jpg?width=1024&name=Mental%20Health.jpg "Mental Health") ![professional handshake](https://www.directime.ca/hs-fs/hubfs/Untitled%20design%20(45).png?width=1080&name=Untitled%20design%20(45).png "professional handshake") ## Core Values Our values are central to our mission to deliver better outcomes for our stakeholders.  - ![DIME Integrity](https://www.directime.ca/hubfs/DIME%20Integrity.svg) Integrity - ![Collaboration](https://www.directime.ca/hubfs/Collaboration.svg) Collaboration - ![Respect](https://www.directime.ca/hubfs/Respect.svg) Respect ### Equal Opportunity Employer Direct IME is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws. ### Drug Free Workplace Direct IME is a drug-free workplace. Employees are prohibited from manufacturing, distributing, dispensing, possessing, using, or being under the influence of illegal drugs, inhalants, or controlled substances in the workplace. Any employee who violates this policy will be subject to disciplinary action up to and including termination of employment. ## Who We Are What defines Direct IME? Our team. Meet the individuals behind our success, whose expertise, commitment, and willingness to go above and beyond shape to establish Direct IME as a premier IME provider in Canada. [ Meet The Team ](https://www.directime.ca/who-we-are?hsLang=en) ![teamwork ](https://www.directime.ca/hs-fs/hubfs/Untitled%20design%20(46).png?width=600&name=Untitled%20design%20(46).png "teamwork ") ## Direct IME is CARF Certified - Quality assurance: CARF certification demonstrates that Direct IME provider meets high standards of quality and follows best practices in their field. - Credibility: Certification enhances the credibility of Direct IME in the eyes of clients, insurers, and legal professionals. - Standardized processes: CARF-certified organizations follow standardized processes, ensuring consistency and reliability in their services. - Continuous improvement: The certification process encourages providers to continuously evaluate and improve their services. #### Benefits clients can have to work with Direct IME due to their CARF certification - Reliable assessments: Clients can expect high-quality, reliable medical examinations and reports. - Compliance with industry standards: Direct IME's processes align with recognized industry standards, potentially reducing legal challenges to their findings. - Efficient service: Standardized processes often lead to more efficient service delivery and quicker turnaround times. - Ethical practices: CARF certification typically indicates a commitment to ethical practices and patient-centered care. - Expertise: Certified providers often have access to up-to-date training and resources, ensuring their expertise remains current. ## What Our Clients Are Saying > "As a medical specialist, partnering with Direct IME has significantly enhanced my ability to provide accurate and reliable medical evaluations for my clients in a timely fashion. I have been very impressed with Direct IME's professionalism, expertise, and thoroughness. Their comprehensive approach and attention to detail ensure that each evaluation is both insightful and precise, facilitating informed decision-making. Direct IME's dedication to excellence and unwavering commitment to quality make them an essential and trusted partner in delivering the highest standard of care." Dr. Maziar Badii - Rheumatologist/ Internal Medicine > "Really appreciate the quick responses, friendly staff, and they provide reports in a timely matter (rarely post the requested date)." Kaylee Brown – Mussio Goodman Law Group > "Courteous, friendly, supportive, and easy access with flexibility." Dr. Soma Ganesan - Psychiatry > "Direct IME has been great to work with over the years. Their staff is friendly, helpful, and responds quickly. They have a full range of experts which makes booking IMEs easy and effortless." Kendall Dangga – Pacific Law Group